PRIVACY POLICY

To elevate your gameplay and ensure the high quality of our Services, we collect different types of data when you interact with us.

As you play, we record details about your activity within our Services and your connections with other players. This collected data may consist of your Player ID, in-game achievements/progress, IP address, device identification, and other essential details required to refine gameplay and support our platform.

For games with public rankings or scoring mechanisms, we log and present your scores, accomplishments, and username on leaderboards. This enables you to track your rank and compare stats against other players. This public display of game metrics, rankings, and names is vital to the game's competitive features. By accessing our Services, you recognize and agree to this processing and publication of your performance records.

We might collect device-specific and geographic data to resolve technical issues and analyze player behavior trends. The gathered data can encompass display names, Player IDs, hardware identifiers, operating system versions, device models, advertising IDs, IP addresses, and general location details.

This information helps us monitor the content you view, assess your activity, and customize or enhance our marketing efforts and the quality of the Services. To learn how to turn off tailored advertisements, please check the 'Opt-out of Targeted Advertising' section below.

If you grant us explicit permission, we may access and use your precise GPS/location coordinates. We use this data solely to improve your gameplay through local features such as matchmaking.

If you sign in using external login integration ("Login Services") like Apple Game Center or Google+, these services may offer to share some of your profile information with us. This shared data might include your user ID, city, state, or country of residence. Any information gathered via these platforms is processed in alignment with their respective terms and privacy settings.

We utilize this data to establish your user account, authenticate your login, and enable gameplay and access to our Services. These external integrations may also let you share game accomplishments on your social feeds. If you wish to request the removal of data obtained from Google+ or Game Center, please reach out to us at contact@fortunex.games.

If you get in touch with our Customer Support, we may gather your device details (like OS and model), regional information, custom nicknames, player/device IDs, full name, email, and the query logs to diagnose and resolve your issue.

To facilitate in-app purchases, we temporarily pass along payment billing data to our processing partners. This transit is completely encrypted and obscured from our view. We do not retain or store any of your credit card or financial details directly.

Any content you post in our public spaces or share in private chats within the Services may be gathered to improve functionality. Private interactions refer to in-game chat messages or private notes on our community board. Note that anything you post in public or chat rooms can be viewed, copied, and utilized by other active members. To request that we delete your user posts or data from our public forums, please email us at contact@fortunex.games.

When joining our community board, we require an email address. We use this primarily to share administrative announcements or board changes. We might also use it to invite your feedback on games, or share updates, events, and promotions. You can opt out of promotional communications at any point by contacting us at contact@fortunex.games.

Visiting our sites allows us to collect general details to optimize site features. This can include your operating system, geolocation, browser specifications, language settings, the referring URL, page activity, and broad interests.

Our web pages may contain social plugins, like Facebook "Like" or "Share" buttons, and other widgets. These integration features may collect your IP address, trace pages you visit on our site, and place tracking cookies to function. These features are either managed by third parties or hosted directly by us. Your engagement with them is governed by the privacy terms of the respective providers.

We do not distribute your personal details to outside parties without your approval, except under these situations:

To ensure stable and seamless global operations, your personal data may be sent and processed internationally. Privacy regulations differ across jurisdictions, and rules in other regions might not match those in your home country. We are committed to safeguarding your information according to this Policy. While we apply standard safety measures, some recipient regions may not carry an equivalent adequacy ruling by the European Commission.

Our gaming platforms rely on international cloud infrastructure. Consequently, your data (including nicknames, device IDs, OS versions, location information, and IPs) may be stored on servers in the United States managed by Google Inc. This data remains on file until you choose to remove your user profile.

Our primary cloud provider is Google Inc. Because our systems use real-time data sync across regional databases to function, consent to this Policy is required to access the Services.

We utilize cookies and similar tracking systems to collect anonymous, aggregate data. Cookies are minor text files sent by servers and stored on your device. We use them to analyze site performance, refine user experience, and tailor our Services to meet your preferences.

We partner with the following advertising networks:

We adhere to established industry security standards to safeguard the integrity and confidentiality of your information. We have implemented strong technical, physical, and administrative measures to minimize the risk of unauthorized access, disclosure, modification, or destruction of your personal data:

Your personal data is kept only for the duration of your active account or as required to deliver our Services. Leaderboard scores and ranking histories may be kept for historical records, but we will anonymize or delete them upon your request. If you wish to close your account or stop the usage of your data, contact us at contact@fortunex.games.

When contacting support, information like your username, device and player IDs, operating system, and software versions may be processed on US servers (Google Inc.) to aid in resolution. We retain these logs to track ticket histories, and delete them completely three (3) years after the ticket is closed.

Players can choose to disable tailored marketing inside mobile applications by modifying their OS privacy settings, specifically by choosing "Limit Ad Tracking" on Apple iOS or "Opt-out of interest-based ads" on Android.

Should your personal details change, or if you decide to stop using our platform, you can update or delete your information directly in your profile settings or by reaching out to contact@fortunex.games. Upon request, we will deliver an electronic copy of the personal data we hold about you.

Depending on your location, you may exercise the following rights:

We do not engage in automated decision-making or profiling with your personal data.

We do not intentionally gather data from individuals under 17 years old (under 16 in the EU/Europe) without parent or guardian consent. If you are under this age, please do not share personal details or attempt to register for our Services. Certain products may have varying age limits based on country, OS, or store policies; if you do not meet those criteria, please do not use the Services.

If we find that we have accidentally collected personal details from anyone under 17 (or 16 in Europe), we will take swift action to securely erase that information from our servers. Please contact us at contact@fortunex.games if you suspect we have collected child data.

Minors must have a parent or legal guardian review and accept this Policy and the Terms of Service on their behalf. We strongly encourage parents to monitor their children's online actions, explore the games they play, and guide their use of email and social features.

This section applies specifically to residents of the United States. Under US state privacy laws, residents have rights to request details of their collected data, delete their profiles, opt-out of certain data sharing, and remain free from discrimination for exercising these rights. We do not sell user data and will not discriminate against you for exercising your privacy options.

We may update this Policy occasionally to match operational or legal changes. We will make reasonable efforts to notify you of any material changes that could affect your rights. If you disagree with any updates, you should cease using our Services immediately and close your account.